There are many propane companies in PA, but some offer more than others. Many people have no idea what the difference is between a good propane company and an average or even bad one, and wish that they had a guide to help them choose. Luckily, we’re providing you with one here at Gas Tec! The following are three things to look for to make sure you end up with the best propane company possible:
1. Prices that are tied to the market – All too many propane companies in PA will offer tantalizing “starter” prices. Unfortunately, these introductory rates don’t last long and then customers find themselves locked into a long-term contract with steep prices and no way out. The best companies don’t do this. All propane companies know that they are selling a product that has a fluctuating cost. Like gas prices, propane prices can fall or rise from week to week. As propane companies already track these prices closely, it should not be hard to adjust the end price that is charged to the customer—in essence, the price should be tied to the market. Before signing up with a company, ask how their normal rates are determined and how often they adjust them to reflect changes in the market.
2. Phenomenal customer service – When choosing a propane company, it’s worth it to hold out for truly phenomenal customer service. Propane companies occupy an interesting position here: you will be dealing with your provider on a regular basis (not unlike a utility company), but there is generally a much wider selection of propane companies to choose from than there are, say, power or cable companies. The result is that propane companies are more competitive and it is possible to find truly good service. Signs of good service include staff members who seem interested and eager to answer your questions, an extreme knowledge of the industry and related equipment, transparency in pricing, plus staff that are happy to explain the contract. Don’t settle for subpar service from a propane supplier.
3. Help for first-time propane users – This may not apply if you’ve been using propane for your home or business for years, but if you are new to it, then a company that provides helpful information is a great asset. Propane is different from other power sources in several ways: it is delivered to your house, it is highly efficient and environmentally friendly, and it can be used in a variety of different ways, including heating or cooking and even power generation. A company that will help teach you the ins and outs of propane is a wonderful ally.
What else do you expect from a propane company? Call or contact Gas Tec today to find the right solution for your needs!